Job Introduction

Serco has made significant contributions at EUMETSAT in Darmstadt, supporting a diverse array of meteorological satellite missions and projects. Serco provides essential engineering, technical, and management services, playing a crucial role in the operations and maintenance of satellite ground segments. Their expertise in satellite control, data processing, and system integration has earned them accolades, including 'Excellence in Service' awards from EUMETSAT. Serco’s dedicated efforts ensure the reliable dissemination of vital weather and climate data, underscoring their commitment to innovation and excellence in the field of meteorological satellite operations.

We are seeking an EPS-SG Operation Preparation Engineer to work on our Customers Site (EUMESTAT) in Germany. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world.

Main Responsibilities

As EPS-SG Operation Preparation Engineer you will concentrate your activities on the following:

• Maintain system requirements and traceability to lower level requirements documents in IBM DOORs.
• Maintain system design, including system design documents, system budgets and system model in Vitech CORE-9.
• Maintain system interface control documents.
• Provide support to the verification control activities.
• Provide support to Operations Preparation activities (e.g. review of Operational Reference Document, review of SIOV plans).
• Provide support to IVV activities, in particular on system level requirements verification and integration of external interfaces.

As part of the service team, and depending on the phase of preparation phase of the mission, you may also support the following activities:

• Manage the Operational Database (WODB), implement the changes requested by satellite operation team, validate and deploy new versions according to OPS as built CM processes. This also include the management of the Satellite Reference Database (SRDB) and Satellite Characterisation Database (SCDB) delivered by industry, the consistency checks and their use to build a new WODB. Each new version of a database (received or deployed) shall be documented in a database report. The management of the WODBs also include the configuration and the usage of the associated operation preparation tools and editors. It is also envisaged that the WODB will be subject to extensive enhancements with respect to the SRDB in order to facilitate safe and efficient operations;
• Manage the Metop-SG simulator deliveries to EUMETSAT, maintain all the SATSIM instances (including the ones at BUCC and LEOP-SP sites) and maximise availability to the users in OPIT for procedures development and testing, SSVTs, OSV, simulation campaign and SIOV rehearsals;
• Monitor and maintain the validation status of operation procedures and static data items in coordination with satellite team;
• Contribute to SSVT Specification Plans and support SSVT preparations and executions w.r.t. the System Ops and infrastructure needs;
• Administrate and maintain the Metop-SG simulators (SATSIM) in operational condition ensuring continuity of the service for OPIT users when new versions are delivered. Manage scenarios, breakpoints and provide support to review, acceptances and anomaly management also including the deliveries to the LEOP-SP. Ensure trainings and a SATSIM backup expertise in OPIT;
• Definition and prototyping/development of Python scripts necessary to perform all routine analysis resulting in time-series data or events. After these have been incorporated into the CHART system by the Software Team such that their results are written to the Validation Database, the Contractor will be responsible for validating the results before authorising their release to the Operational Instance;
• Definition of report structures in XML, and if necessary, addition to the existing library of Python ‘widgets’ used to plot and display data;
• Definition of use cases for the GS functions and list of data sets needed for Cal/Val and SDQAR (Science Data Quality Analysis and Reporting) purposes, including required timeliness for provision and required retention times in the GS engineering environment;
• Coordinate the relevant inputs from members of the OPIT and Flight Operations Manuals and determine the best way to implement the required offline monitoring within the Offline A&R tool (CHART), and also play a leading role in defining how best to visualise data in the context of periodic reports. Prioritisation of work will be coordinated with the Satellite Ops Prep team leader and re-iterated as necessary according to the project schedule and criticality of each.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Knowledge of the ECSS E-70-41: Telemetry & Telecommand Packet Utilisation standard.
• Knowledge of the mission control systems SCOS and OBSM application
• Knowledge of the mission control systems SCOS MIB and SCOS MIB editors (e.g. DABYS).
• Knowledge of SQL and database management tools.
• Some programming and scripting skills would also be an asset.

About The Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

About Serco

Serco provides the User Helpdesk and Data Centre Operations Service of the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), which plays a key role in enhancing the use of EUMETSAT data, products and data services.

The main objective of the service is to ensure effective and user-driven service to support the provision of data, both real-time and offline, as well as to provide comprehensive technical information to support all forms of user enquiries relating both to current operational services and to future satellite programmes of EUMETSAT.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.

Package Description

What we offer if you join our amazing team:

• Relocation allowance: including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing
• Hybrid working model
• 50% subvention on Deutschland ticket
• Gym membership discount
• Participation in pension and health scheme
• 30 days of holiday