What we offer

• permanent employment
• Flat hierarchies and short decision-making and communication channels
• Hybrid working up to 3x per day including complete equipment of the workplace
  
• 28 days of vacation (increase to 30 days after 4 years of service)
• Individual health premium for low number of sick days
• Extensive continuing education and training opportunities
• Bonuses for special occasions (e.g. anniversary, employee referrals)
• Benefits (meal vouchers, company bike, etc.)
• Regular company events (e.g. summer party, Christmas party)
• coffee, tea & water free of charge
• Free employee parking and good transport links, including public transport

Your tasks

• processing all incoming customer calls
• Complaints processing in close coordination with production
• Customer-specific activities
• Commercial transactions of customers
• invoicing of our logistics services
• Preparation of performance figures (statistics)
• Support in the development of offers
• order acceptance
• Support of our customers in-house and inventory management
• Maintenance of customer, recipient and forwarding agent master data in the system
• Other administrative tasks as required

your profile

• Good logistics knowledge based on training or relevant professional experience
• Good knowledge of MS Office and Windows operating systems
• Mastering the warehouse management system
• knowledge of English is advantageous
• Strong service orientation
• Enjoyment of new challenges
• organizational talent and sense of responsibility
• Calm communication and situational action
• You stay focused and productive even in challenging situations
• You master demanding tasks with ease and confidence