AB Enzymes, as a subsidiary of Associated British Foods, is a leading company in the innovation and production of enzymes worldwide. Operating in the biotechnology industry we are an important partner for customers in the application of food, animal feed and industrial enzymes. With our expertise in the global enzymes business, we help our customers to make their industrial processes more sustainable, environmentally friendly and efficient. Product excellence and innovation are among our key strengths while our passion for science and customer-focused solutions is what drives us.
Our global headquarters are in Darmstadt, Germany with offices and lab spaces. We closely cooperate with our partnering business AB Enzymes Finland Oy (located north of Helsinki) where our enzymes are being produced and researched. We are striving to leverage our strong growth prospects, state-of-the-art R&D, flat structure, and a thriving and employee-focused culture to bring on board talents who are motivated to contribute to our collective success, develop themselves, and want to make a real difference. For more information visit our website www.abenzymes.com.
As Technical Service Manager, you will work together with commercial teams providing global technical support, application expertise, and customer-driven solutions in various end markets, including starch processing, malting and Plant Proteins. Your role is to support the growth of our business by providing hands-on and remote support to our customers. You will take part in developing and maintaining strong relationships to our customers as well as planning, running factory trials and showing new business opportunities.
You will be responsible for:
- Acting as the technical bridge between sales, customers, and application development to drive product adoption and business growth. Conduct on-site and remote technical support for product implementation, troubleshooting, and process optimization
- Translate customer technical needs into business opportunities, ensuring strong commercial execution
- Providing pre-sales and post-sales technical support to strengthen customer engagement and decision-making and provide technical input in sales meetings, negotiations, and business case development
- Aligning technical service activities with commercial goals in collaboration with Global and Regional Commercial Managers
- Working closely with Application Development and Product Management to commercialize technical solutions and align with product development roadmaps
- Support the development of commercial materials, including technical presentations, case studies, and application guides
Close collaboration within a global team
- Ensure correct documentation of trials, formulations, and technical recommendations
- Maintain and update global technical databases and knowledge-sharing platforms and facilitate knowledge transfer between global and regional technical teams, ensuring the adoption of best practices
- Developing and delivering training programs for internal teams and customers on products and applications in the field
Are you enthusiastic about technical innovation in grains & plant protein applications and want to make a real impact on commercial success? Do you love working at the intersection of technical service and business? If so, this is the perfect opportunity for you!
- You have a degree in Food Technology, Cereal Chemistry, Process Engineering or a related field
- You have at least 5 years' experience in technical service, product development, processing or application development within grains, plant proteins or related food industries. Experience in the application of enzymes is an asset
- You are passionate for solving customer challenges with technical expertise and have the ability to translate technical knowledge into customer-focused solutions that drive revenue
- You have effective communication skills and are capable presenting complex technical solutions to both commercial teams and customers in a clear and structured way
- You are agile and able to work cross-functionally in a fast-paced, matrix organization and are capable to travel, both in Europe as well as globally
- You are willing to work with the global and regional teams across different time zones
- You have very good English skills (written and oral)
- An opportunity in an exciting and growing industry with business development prospects which are based on a future proof & sustainable technology
- An international working environment with the chance to further develop yourself personally and professionally
- A challenging and multifaceted employment opportunity with long-term perspective in a fast-growing leading company in the enzyme industry
- A progressive, team-oriented management which supports you through open communication and accessibility
- A modern, creative and innovative company that achieves success through its people
- Competitive compensation and benefits package
- You will find a collaborative and open-minded culture, flat hierarchies and a ‘people first’ attitude
- Future career opportunities through our ABF network
- The possibility to mobile working
We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.
If you are interested in this position, we look forward to receiving your application together with your salary expectations.
